Helps you improve customer experience and
bring a smile to customers faces
We've kept it simple so it's easy to use in your current system
Here's what we mean...
- When a customer emails, calls or live chats. Give them a surprise Thank You gift for contacting you (it will surprise and delight them). 🙂 Smile No.1
- When confirming sales by email/messaging. Put a surprise Thank You gift in the message (when customers see it they'll be like a kid waking up on Christmas morning). 🙂 Smile No.2
- When statements, renewals or bills go out. Add a surprise Thank You gift with them (it's a lovely way to sweeten the renewal and bill pill.). 🙂 Smile No.3
- When you want NPS replies. Give a surprise Thank You gift BEFORE asking for feedback (everyone loves getting a surprise gift). 🙂 Smile No.4
- When staff speak to customers face to face. Let staff give them surprise Thank You gifts for being a customer (it's guaranteed to put a smile on a customer's face). 🙂 Smile No. 5
Now discover how (with effortless ease) you can...
Now all teams can easily make customers feel special
Try this mind-bending surprise treat to exceed customer expectations
Businesses have given us exclusive deals on products/services.
This is FABULOUS FOR YOU, when you realise with joy - You can easily give the deals to customers as surprise Thank You gifts.
(In fact, TODAY, when a customer contacts you. Or buys from you. How will you thank them? How will you show you appreciate them? How will you surprise them?)
If You Read Nothing Else, Read This:
The emotional psychology of accepting gifts is why our service works. Scientifically proven to work (as you'll see in a moment). And centuries old. Psychologists call it reciprocity.
You get these rewards when you add Thank You gifts to your CX strategy
And here's where it gets interesting.
According to the psychologists, when customers accept your gifts an emotional bond forms between you.
And with that bond you can use every touchpoint to delight customers so they stay loyal for years, not just weeks or months.
Now for the most IMPORTANT breakthrough of all...
Studies prove when people accept gifts from someone
a connection forms between them
Give gifts this way and you'll achieve greater success
Almost ANY ITEM wrapped in emotional copy (which our skilled copywriters do for you) can become a desirable gift.
Because the truth is...
When a gift is wrapped in emotional storytelling copy - Then it COMES ALIVE, then it becomes a Thank You gift. And then you see...
- Immediate commercial benefits. Research shows customers spend more at companies that give them gifts. The increase in sales, LTV and other KPI's makes this one of the easiest ways to boost revenue.
- Customer frustrations melt away. When you fix a customer's problem and then give them a gift. A frustrated customer becomes a potential 10 point NPS Promoter.
If you're not afraid to try new ideas - we'll bust a gut to make this work for you
- Customers fall in love with you. Customer expectations are exceeded because you're giving them something free. What's more, your gifts show customers you value them. And they'll LOVE YOU FOR IT.
- The Trojan Horse moment. Where you tip-toe into your customers hearts and they gladly give you improved customer experience ratings, increased loyalty, better engagement etc, etc.
However we must level with you...
How you give your Thank You gifts makes a difference
Are There Any Catches?
There are two:
1. Reciprocity doesn't always work. As you know, some people are freeloaders. They don't care about returning a favour. Giving them gifts will have no effect on them.
2. Our service isn't right for all CX pros. It's for CX pros who are open-minded. They're bold, innovative, willing to try new ideas. If that's not you, please DO NOT APPLY.
Now you know... Do you want more details?
How it works for you
We're all emotional creatures.
If someone's nice to you over and over and over again. Eventually you'll do something nice in return.
If you truly get this...
If you realise it's the emotional psychological trigger of reciprocity that makes this work. And you're willing to try it - YOU'LL BE SUCCESSFUL.
You're giving staff a simple way to instantly charm digital & offline customers - No other service gives you that
If you can see that...
- Look at the 30 day, no-risk FREE trial (and we have a wonderful special gift just for you as a Thank You).
- Put your name down to get a place on our special A-List.
- When you're ready to start we let you know what gifts are available.
- We give you a link to the gift page or write copy for the gift.
- When a member of staff emails, messages or speaks to a customer they give them the link.
- Customers accept your Thank You gift.
- Customers think better of your company than they did before.
- You win the award... Praise the team... And pick up the trophy.
We Don't Ask You To Decide Now.
And if you have time, consider this...
With this one small act of kindness your company wins
Are you getting astonishing results - like these?
When you start giving surprise Thank You gifts, right before your eyes 5 astonishing things happen...
- Customer experience almost instantly improves. Scientific studies (read cases 4 and 8) show companies giving customers surprise gifts are viewed more positively. This means you can instantly influence how customers feel about you.
- Customer expectations are reset. Customers don't expect to get Thank You gifts from you (you've instantly exceeding their expectations). What's more, you're building trust as you're giving them something for nothing.
The truth is, if you regularly give customers a gift, they'll think better of you
- Customer loyalty grows. Researchers at Michigan State University found saying thank you to happy customers increased loyalty. It means with our service you can increase loyalty more easily than you ever imagined.
- Your company won't slide down CX rankings. Regularly giving customers gifts makes them feel valued. And as you know, HAPPY customers give good marks for CX and on NPS.
- Your critics go GREEN WITH ENVY. Because of all of the above and your unstoppable success. The poor diddums will be crying like babies when you do this.
Now if you're OK with that...
Click here to get on the A-List for the no-risk trial. Or discover...
You've made company emails more effective
How to transform customer experience using emails and the "Russian Doll Effect"
But you can change that - Get the gifts mentioned in any emails sent to customers.
When customers know there's a gift in an email, email open rates rise
Because once you start mentioning the gifts in emails. You get to benefit from the "Russian Doll Effect" -
As customers read the emails and accept the gifts they feel closer to the company... this sets up the reciprocity urge... which leads to customers wanting to help the company... which almost always results in a higher NPS, better CX scores and more sales.
And all because the gifts were mentioned in emails.
You have absolutely nothing to lose by adding this to your CX strategy.
Learn more about the no-risk trial. And bear in mind...
Start when you like • No commitment • No risk
It works well for any team
Now team heads are giving you high fives
Why are team heads thrilled with you?
You've made it easy for them to put customers first (which makes their team look good).
In fact, with our service any member of staff can instantly improve a customer's experience.
And as you saw earlier, Marketing, Sales, Accounts and Customer Service can use it. As can staff speaking to customers in person.
So the next time customers are being contacted. Use the free trial to add a Thank You gift to the message. The reaction from customers will be amazing.
It's blissfully easy to do, why not try it?
Recap how it works here. Or see why this is important...
Do this to remind customers how wonderful your company is
You've seen the proof of how saying thank you increases sales.
But you can also use your Thank You gifts as an easy "In" to stay in the minds of your customers.
By giving gifts regularly you remind customers about the company and you create good long-term customer relationships.
Customers won't automatically think of you unless you're doing this
So why not start by sending simple emails/messages saying:
We'd like to give you a FREE gift to say Thank You for being a customer.
Start doing this and you'll make customers happier than Dorothy skipping along the Yellow Brick Road.
And if you're still unsure, this can help...
Small gestures like this have a lasting effect
How can we guarantee results?
We give a Rolling Monthly Money Back Guarantee because psychologists have proved reciprocity works.
Does it work every time on everybody? Hell no. But...
It works on the majority of people whether they're 50+ or millennials. And that's why we can give you a guarantee.
We shouldn't get paid if our service doesn't work for you... Agreed?
Of course, all CX providers say their service works. Yet how many guarantee it? How many give you a rolling guarantee?
With our guarantee you're completely protected with a full refund. So add our service to your CX strategy. With guaranteed results and clear commercial benefits. You simply cannot lose.
Look at what the no-risk trial offers you. And if support is important...
An industry first. A Rolling Monthly Money Back Guarantee
Start when you like • No commitment • No risk
You get email and telephone support
We're always here for you with 24/7 support
This is a painless solution to make your life easier. And we'll do whatever it takes to make sure everything runs smoothly.
But if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone to sort it out.
We're here for you.
But don't delay, because...
Don't delay. Act now. Then start when you like
We only take 2 new companies a month now
You work hard... You're constantly busy... Yet you get the job done.
So imagine if you decide not to try our service now - You'll try it later.
But when you contact us later we have to say, "Sorry you have to WAIT 6 months because other companies are ahead of you."
Avoid that happening. Put your name down NOW to get on the A-List so you can start the no-risk trial when you like.
All you're doing is saving your place in case you want to try our service later
And remember we have a wonderful special gift to give you with your FREE, no-risk trial.
Why risk having to wait months... And why lose the chance to try our service at the time you want.
No waiting 6 months • No commitment • No risk
Act now. You simply can't lose
"Our doubts are traitors, and make us lose the good we oft might win, by fearing to attempt." William Shakespeare
But you're smarter than that. You don't assume. You look at results first (from a free trial) then make a decision, right?
So do you want to...
- Almost instantly improve customer experience.
- Use all touchpoints to exceed customer expectations.
- Create an emotional bond with customers.
- Stop worrying about sliding down customer experience rankings.
- Be able to say Thank You to all your customers.
- Melt customer frustrations away.
- No longer waste emails by just giving information.
- Improve your Net Promoter Score.
- Try for FREE for as long as you want.
- Create solid long-term customer relationships.
Ready for all of this?
Start when you like • No salesperson calls • Quick setup
It's risk-free and so easy to do