... It stops you losing revenue, customer loyalty
and customer satisfaction
Imagine being nominated and then
winning a CX award
This is one of the most important CX breakthroughs ever
As a CX Pro, you know the danger better than anyone at your company:
Customers are comparing you to other companies and experiences. And when you can't match those experiences...
... Loyalty vanishes, satisfaction sinks, revenue tumbles, customer experience scores drop and feedback falls.
Well here's the breakthrough.
Wrapping gifts/rewards in emotional storytelling copy helps you bond with customers (see how a story does that here)
If you can give customers gifts/rewards wrapped in emotional storytelling copy...
... You can, almost immediately, prevent customer experience scores, revenue, loyalty, satisfaction and feedback dropping.
And the exciting part.
With the flexibility of our service - frontline and online teams can use it at any part of the customer journey.
Because what's really SHOCKING is...
Some CX pros are working like hamsters on a wheel, doing
the same thing over and over, but not going forward
Here's the truth no CX solution provider will tell you...
Now you didn't know it didn't work because CX solution providers DIDN'T tell you.
But if you think back. Weren't you unhappy with some of the results you had?
Target customer emotions and you'll exceed all your CX goals
So why not try this:
Wrap gifts/rewards in emotional storytelling copy. Because as you saw, it's a quick and easy way to bond with customers.
What's more, you'll leave competitors in awe • Teams feel empowered • KPI's improve • Award nominations come your way • And all because you gave gifts/rewards using our new method.
And the best part, we've made it blissfully easy for you to do.
But that's not all...
CX booklet reveals why - New way of giving gifts/rewards works
Okay, you're responsible for improving customer experience.
And you hear there's a booklet, "From CX Hero to Superhero", showing a new way to achieve this.
You manage to get the booklet... you see the ideas are easy to do... you do them.
A month later you look at your KPI's. They've all improved. You've SMASHED them. You're the superhero at the next board meeting.
This is the riveting new booklet we want to give you - if you can meet two simple qualifications.
This will easily be some of the most valuable nuggets of CX advice you read in 2020.
And then you can...
Stories make your gift/reward feel more personal
Tap into customer emotions for greater success
You've probably seen the studies yourself that say: Human decisions are based mostly on emotions.
Yet most CX solution providers don't target specific customer emotions. That's why you're not achieving all the results you'd like.
So to help you achieve greater success. We concentrate solely on helping you connect with customers emotionally.
If You Read Nothing Else, Read This:
The psychology of accepting gifts is why our service works. Scientifically proven, it's called reciprocity. But it's how you give the gifts, that's the SECRET to success.
This simple technique wins you so many compliments
And when we wrap your gifts/rewards in emotional storytelling copy - it helps you tip-toe silently into customers' hearts and create an instant emotional connection.
And with that connection and the flexibility of our service. You can create magic-moments at any touchpoint on the customer journey to utterly amaze customers.
It's also worth remembering...
Target specific customer emotions to form an emotional bond
WAIT! One more thing... And it's important
People like to be entertained.
And if you're not entertaining customers in some way - you'll lose them.
That's why CX pros giving gifts/rewards the old (no-entertaining) way are sleepwalking into trouble.
So why not give gifts wrapped in emotional storytelling copy? They ENTERTAIN, they have an EMOTIONAL pull, they DRAW customers closer to your company.
And when you give those gifts as a surprise Thank You - something magical happens...
- You see The Trojan Horse Effect. Stories get customers to open and read your messages. And that helps you create a bond with them and build loyalty quicker than you ever imagined.
- You see customer frustrations melt away. When you fix a customer's problem and then give them a surprise gift. A frustrated customer is now a potential 10 point NPS Promoter.
- You see almost immediate commercial benefits. Research shows customers spend more at companies that give them gifts. The increase in sales, LTV and other KPI's makes this one of the easiest ways to raise revenue.
- You see more feedback/NPS replies. Before asking for feedback, first give customers a gift. This gives the reciprocity urge a chance to kick in and that helps you get more replies.
- You see customers fall in love with you. Customer expectations are exceeded because the new way you give gifts shows customers you value and appreciate them.
However we must level with you...
Entertain them and they remember you
There Is A Catch To All Of This
Reciprocity doesn't work on everyone.
Some people are freeloaders. They only care about themselves. They don't return favours. They don't help others. If most of your customers are like that our service might not work for you. This is why we give you a money back guarantee to cover your back.
So now you know... do you want to continue?
What to do next
You can keep giving gifts/rewards the old fashioned way and hope no one realises it doesn't work like it used to.
You can get members of your team to find gifts, come up with stories, create emotional copy and hope there's a good ROI. And of course it will take them away from their other work.
You can have us find the gifts, create the emotional storytelling copy and get a guarantee of success or pay nothing.
Don't be left behind. Claim a spot. Then try our service when you're ready
So we invite you to...
- Put your name down to secure a spot on our A-List (and there's an amazing gift waiting for you if you do).
- We'll give you more details on how our service works.
- You get a full money back guarantee, the only one of it's kind in the industry.
- And perhaps you'll win that CX trophy at the next awards event.
- Also don't forget to look at the new riveting CX booklet.
It's risk-free and easy to do
But if all that's not enough...
It works well for any team
Smile in wonder as team heads keep giving you high fives
Why are team heads thrilled with you?
Because it doesn't matter if they're an online or offline team. Or if they're in Accounts, Customer Service, Marketing or Sales...
... You've made it easy for them to put customers first (which makes their team look good).
This turns frontline and online teams into CX ninjas (no training needed)
In fact, with our service any member of staff can instantly improve a customer's experience.
So the next time customers are being contacted. Add a gift to the message (wrapped in an emotional story). The reaction from customers will amaze you.
Don't miss out. It's blissfully easy to start. Why not try it?
Put your name down now to get a spot on the A-List for a free trial. Or discover how to...
You've made your company emails more effective
Gain higher NPS using emails and the "Russian Doll Strategy"
But that won't happen to you because we show you how to use reciprocity in emails sent to customers.
No customer will ever complain you're giving them too many gifts
Do this and you get to benefit from the "Russian Doll Strategy" -
As customers open the emails and accept the gifts they feel closer to the company... this sets up the reciprocity urge... which leads to customers wanting to help the company... which almost always leads to a higher NPS, better CX scores and more sales.
And all because the gifts were mentioned in emails.
With absolutely nothing to lose why not put your name down for a free no-risk trial.
Learn more about the no-risk trial. And bear in mind...
Start when you like • No commitment • No risk
Keep giving surprise Thank You gifts and
you'll enjoy huge benefits
A simple way to keep customers happy, smiling and loyal
Have you noticed how fickle customers are?
They'll leave you at the drop of a hat. And complain to the world if you make ONE mistake.
Maybe it's time to try our new approach?
Worst-case scenario is you put a smile on their faces...
- Customer satisfaction almost always improves. Scientific studies show companies giving customers surprise gifts are viewed more positively. This means you now have a way to instantly influence how customers feel about you. 🙂 Smile No 1
- Customer expectations are reset. Customers don't expect to get Thank You gifts done this way. What's more, by doing this you're building trust as you're giving them something for doing nothing. 🙂 Smile No 2
Now you can create magic-moments at any point on the customer journey
- Customer loyalty grows. Researchers at Michigan State University found saying thank you to happy customers increased loyalty. Our service makes it easy for you to say thank you to build loyalty. 🙂 Smile No 3
- Your company won't slide down CX rankings. Regularly giving customers gifts makes them feel valued. And happy customers give good NPS, customer experience and customer satisfaction scores. 🙂 Smile No 4
So why not start giving surprise Thank You gift to keep your customers happy, smiling and loyal.
Recap what to do next. Or see why this is important...
Do this to remind customers how wonderful your company is
Customers have short memories. But regularly giving them gifts (wrapped in emotional copy) reminds them of you.
In fact, your Thank You gifts give you an easy "In" to stay in the minds and hearts of customers. And that helps you create good long-term customer relationships.
So why not start by sending simple emails/messages saying:
We'd like to give you a FREE gift to say Thank You for being a customer. And wrap it in emotional storytelling copy.
I's so simple, yet so effective.
And if you're still unsure, this can help...
Small gestures like this have a lasting effect
How can we guarantee results?
We can give you a Money Back Guarantee because psychologists have proved reciprocity works.
Does it work every time on everybody? Hell no. But...
It works on the majority of people whether they're 50+ or millennials. And that's why we can give you a guarantee.
We shouldn't get paid if our service doesn't work for you... Agreed?
Of course, all CX providers say their service works. Yet how many guarantee it?
With guaranteed results and clear commercial benefits why not add our service to your CX strategy? You simply cannot lose.
Look at what the no-risk trial offers you. And if friendly support is important...
Our Money Back Guarantee protects you completely
Start when you like • No commitment • No risk
You get email and telephone support
We're always here for you with 24/7 support
This is a painless solution to make your life easier. And we'll do whatever it takes to make sure everything runs smoothly.
But if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone to sort it out.
We're here for you.
But don't delay...
Don't delay. Act now. Then start when you like
Why now is the right time
You're busy. You have deadlines. This may not be the best time for you to start using our service.
But consider this.
Let's say you decide not to try our service now - You'll try it later. So you contact us later but we have to say,
"Sorry you have to WAIT 6 months because other companies are ahead of you."
To avoid that happening. Simply put your name down now to get on the A-List so you can start the no-risk trial when you like.
All you're doing is reserving a place in case you'd like to try our service later
And remember we have an amazing gift to give you with your FREE, no-risk trial.
Why risk having to wait months... And why lose the chance to try our service at the time you want.
No waiting 6 months • No commitment • No risk
Act now. You simply can't lose
So would you like to...
- Get a valuable CX booklet for free.
- Achieve better results from giving gifts/rewards.
- Have the flexibility to delight customers at any time.
- Stop your customer experience score dropping.
- Have a service frontline and online teams can easily use.
- Use any touchpoint to exceed customer expectations.
- Create an emotional connection with customers.
- Stop worrying about sliding down customer satisfaction rankings.
- Be able to say Thank You to all your customers.
- Melt customer frustrations away.
- No longer waste emails by just giving information.
- Stop revenue tumbling and loyalty vanishing.
- Create solid long-term customer relationships.
- Have a guarantee you'll be successful.
Start when you like • No salesperson calls • Quick setup
It's quick, simple and straightforward.