Stop your company tumbling down customer experience ranking tables
Now any staff member can make a customer feel special
Here's what we mean...
It's Monday morning. You've had a nightmare journey in. You're KNACKERED. And you wish you were snuggled in bed.
Suddenly your boss calls you in and asks...
"What ELSE are you going to do to improve customer loyalty and customer expectations?"
Cool as Brando in the 50's you reply, "A customer contacts a member of our staff or our customer service with a problem.
They solve the problem and say to the customer...
Thank you for telling us about this, here's a gift for any inconvenience this has caused you."
The customer's stunned... And with that surprise Thank You gift, their opinion of us goes up. And the gifts don't cost us anything."
Your boss nods and smiles and says, "What would we do without you. Well Done."
Come and see how easy and risk-free this is to do.
Use this mind-bending treat to improve customer loyalty
Businesses have given us exclusive deals on products/services...
Which is FABULOUS FOR YOU, when you realise - You can give the deals to customers as surprise Thank You gifts.
If You Read Nothing Else Read This:
The psychology behind accepting gifts from people is why this works. It's worked for centuries. Psychologists call it reciprocity. And for you it means when a customer accepts your Thank You gifts an emotional connection forms between you.
And that connection brings you QUICK, EASY WINS because...
Every touchpoint you control can be used to keep customers loyal and happy for years (not weeks or months).
But that's just the beginning...
Studies prove when people accept gifts from someone
a bond forms between them
This one simple act makes your company stand out
Why now is the PERFECT time for you to start
If you don't delay. If you act now. You'll gain customers from other brands. And you won't be another casualty of these difficult times.
The reason being...
When you give customers Thank You gifts, brands not giving gifts won't look as good as you.
And in difficult times...
Brands that don't adapt eventually collapse. But disruptor brands try new ideas and breathe life into their business.
So be a DISRUPTOR. Give surprise Thank You gifts NOW. Try new ideas and grow. Make others play catch-up to you. Let them be the losers.
Because the truth is: If you consider yourself bold, innovative or adventurous... You'll succeed with this.
Click Here to make it work for you. Or read this...
Is your customer relationship strategy future-proof?
Scientific studies prove: Thanking customers improves customer relationships.
But you're clever - You knew that already.
So why not use Thank You gifts to also create good long-term customer relationships.
What's more, you can do it a blissfully easy way...
Simply email/message customers and say:
We'd like to give you a free gift to say Thank You for being a customer.
If you do this you instantly exceed customer expectations... See Net Promoter Scores rise... And create good long-term customer relationships.
Now here comes the good part...
Small gestures like this have a lasting effect
You've made company emails more effective
How to transform customer experience with emails
Yet in 1 simple step you can change that - Get the gifts mentioned in any emails sent to customers.
Pause here (this is what wins you the awards). Read that sentence again - Get the gifts mentioned in any emails sent to customers.
And that's the game changer. Because if you do this, it triggers a reciprocity urge, it influences the customer's view of the company, it improves their experience of dealing with the company.
See examples how to do it here then see...
How it works for you... But with a WARNING
If you're the kind of person who wants to improve loyalty and CX, but doesn't want to do anything too radical to achieve success...
We have to level with you... Our service probably isn't for you.
However, if you're not afraid to be a little bold, innovative, adventurous even, YOU'LL SUCCEED.
If that's how you roll...
- Put your name down for a free trial.
- We let you know what gifts are available.
- We give you a special link to the gift web page.
- When staff email, message or speak to customers they give them the link.
- Customers accept the Thank You gift.
- Customers think better of your company than they did before.
- You win the award... Praise the team... And pick up the trophy.
It works well in any department
Department heads give you HIGH FIVES
Why are department heads thrilled about this...
You've made it easy for them to put customers first (which makes their department look good) and...
Any member of staff can give a Thank You gift with no disruption to their department.
This means - Every touchpoint can be used to increase loyalty, IMMEDIATELY improve customer experience and exceed customer expectations.
The Sales, Marketing, Accounts and Customer Service departments can use it. As can staff speaking to customers in person.
- When a sale is confirmed by email/messaging - Give customers a surprise Thank You gift for buying from you.
- When you ask for feedback or surveys - Offer customers a Thank You gift BEFORE you ask.
- When statements, bills or renewals are sent - Include a Thank You gift with them.
- When a customer emails/calls with a question, problem or complaint - Give them a Thank You gift for bringing it to your attention.
- When staff speak to customers face to face - Allow staff to give them a surprise Thank You gift for being a customer.
You could try this first. Or read more to see...
Why these marginal gains make you more successful
It's the constant drip, drip effect of giving Thank You gifts that improves customer experience, your Net Promoter Score and other performance indicators.
The gifts also give you an easy "In" to stay in touch with customers - Which helps you BUILD LOYALTY.
To benefit from this drip effect, just put a link to the gift in emails and messages. And when staff meet customers let them give the link to customers.
To start, simply put your name down. Or click here if you want to see how it works again.
All you're doing is telling customers about the gifts in emails and messages you were sending them anyway
We've got your back
We're always here for you with 24/7 support
This is a simple solution to make your life easier. And we do all we can so things run smoothly.
But if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone to sort it out.
We're here for you and we'll do whatever it takes to make sure this works for you.
Act now. You simply can't lose
"Our doubts are traitors, and make us lose the good we oft might win, by fearing to attempt." William Shakespeare
Leave assumptions to others. See the results (from your free trial) then make a decision.
- Instantly improve customer loyalty and experience.
- No more worrying about sliding down customer experience ranking tables.
- Able to say Thank You to all your customers.
- Improves your Net Promoter Score.
- Be the DISRUPTOR.
- Don't waste emails by just sending information.
- Use all touchpoints to exceed customer expectations.
- FREE to try for as long as you want.
- Easy setup and simple to run.
- Well Done: You've made customers happy. NPS is better. Loyalty is up. Customer experience is improved.
Do you want all of this?
Start when you like • No salesperson calls • Quick setup
It's risk-free and easy to do