There's a new way of targeting customer emotions
that saves your CX scores dropping and...
Why put off what you deserve any longer?
Imagine being nominated and then
winning a CX award
... Stops you losing revenue, loyalty and customer satisfaction
You know the danger better than anyone at your company:
Customer expectations keep expanding. And when you can't match those expectations...
... Loyalty vanishes, satisfaction sinks, revenue tumbles, feedback falls and customer experience scores (incl NPS) drops.
So what are you to do?
Amazingly successful CX Pros create emotional bonds with customers to raise CX
If you can give customers surprise gifts/rewards wrapped in emotional storytelling copy...
... You'll have the ability to save your customer experience score (incl NPS), revenue, loyalty, satisfaction and feedback dropping.
Well. We've made that easy to do. But that's not all.
When a team member has contact with a customer - online or offline - they'll be able to INSTANTLY delight them to improve that customer's experience (you'll see how in a moment).
Because what's really SHOCKING is...
Some CX solution providers have CX Pros running around
like hamsters on a wheel - busy but going nowhere
Here's the truth no CX solution provider will tell you
Look you weren't to know it doesn't work like it used to - because CX solution providers DIDN'T tell you.
But think back for a moment. Weren't you unhappy with some of the results you had?
If you can't connect emotionally with customers you'll never truly have their loyalty
So why not try this:
Let us find gifts/rewards for you. Then let our talented copywriters wrap the gifts/rewards in emotional storytelling copy to help you create a bond with customers.
Do this and you'll leave your peers in awe • Your KPI's improve • Teams feel empowered • You exceed customer expectations • Your CX strategy gets more flexibility • You future-proof your CX success as you successfully use this method over and over again.
And all because you gave gifts/rewards using our new method.
And this is important to you...
We guarantee results or you pay nothing
We give you a Money Back Guarantee because psychologists have PROVED reciprocity works.
Does it work every time on everyone? Hell no. But...
With our method it works on most people be they 50+, millennials or Gen Z. And that's why we can confidently give you a guarantee.
You shouldn't have to pay for a service that didn't work for you. Agreed?
Now of course all CX solution providers claim their service works. Yet how many guarantee it?
How many will GIVE YOU BACK your cash if your customer experience, NPS or satisfaction score drops or stays the same?
We guarantee results. No ifs. No buts. No questions.
But that's not all.
We also offer the best support and customer service you can imagine. And if you don't agree it was, you get your money back. You see we care about you and your results.
So why not put your name down for a FREE, no-risk trial? And then...
Our Money Back Guarantee protects you completely
Our copywriters help you tap into customer emotions for greater CX success
You've probably seen studies yourself that say: Human decisions are based mostly on emotions.
Yet most CX solution providers don't target specific customer emotions. That's why you're not achieving all the results you'd like.
But you'll tip-toe into customers' hearts and create an instant emotional connection when our skilled copywriters wrap your gifts/rewards in emotional storytelling copy.
If You Read Nothing Else, Read This:
The psychology of accepting gifts is why our service works. Scientifically proven, it's called reciprocity. But it's how you give the gifts, that's the SECRET to success.
This simple technique wins you so many compliments
The truth is, if you don't want to lose loyalty, see satisfaction sink or have CX scores drop - appeal to customer emotions.
Because it's the emotions that win through every time and our service makes it easier for you to tap into this.
And to cap it all...
Target specific customer emotions to form an emotional bond
You'll look & feel like a superhero when you report your figures
When you give these gifts/rewards as surprise Thank You gifts - something magical happens:
- You see almost immediate commercial benefits. This research proves when you connect emotionally with customers, LTV and other KPI's significantly increase.
- You see The Trojan Horse Effect. Stories get customers to open and read your messages. And that helps you bond with them and build loyalty easier than you thought possible.
- You see more feedback/NPS replies. Before asking for feedback or NPS replies, first give customers a gift. Do it this way and you give the reciprocity urge a chance to kick in so you get more replies.
- You see customer frustrations melt away. When you fix a customer's problem and then give them a surprise gift. A frustrated customer is now a potential 10 point NPS Promoter.
- You see happier teams. With our service, teams become happier and more engaged because they're able to delight customers when they see a need.
- You see you have more flexibility. You can use our service at any part of the customer journey, on any channel with any CX platform/solution provider.
And the board will see you've saved the company.
However we must level with you...
"Action is the foundational key to success"
There's a Catch to All of This
Reciprocity doesn't work on everyone.
Some people are freeloaders. They only care about themselves. They don't return favours. They don't help others. They're not nice. If you have customers like that our service may not work for you. This is why we give you a money back guarantee to cover your back.
So now you know... would you like to continue?
What to do next
You can keep giving gifts/rewards the old fashioned way and hope no one realises it doesn't work like it used to.
You can get members of your team to find gifts, come up with stories, create emotional copy and hope there's a good ROI. And of course it will take them away from their other work.
You can have us find the gifts, create the emotional storytelling copy and give you a guarantee of success or you pay nothing.
Don't fall behind. Claim a spot. Then try our service when you're ready
So we invite you to...
- Put your name down to secure a spot on our A-List (and there's an amazing gift waiting for you if you do).
- We'll give you more details on how our service works.
- You get a full money back guarantee, the only one of its kind in the industry.
- And perhaps you'll win that CX trophy at the next awards event.
- Also don't forget to look at the new riveting CX booklet.
It's risk-free and easy to do
But if all that's not enough...
It works well for any team
Smile as team heads keep giving you high fives
Why are team heads thrilled with you?
Because it doesn't matter if they're an online or offline team. Or if they're in Accounts, Customer Service, Marketing or Sales...
... You've made it easy for them to put customers first (which makes their team look good).
This turns frontline and online teams into CX ninjas (no training needed)
In fact, whenever a team member has contact with a customer they'll have the ability to instantly delight them and improve the customer experience.
So the next time customers are being contacted. Add a gift to the message (wrapped in an emotional story). The reaction from customers will amaze you.
Don't miss this. It's easy to start. Get on the A-List.
Start when you like • No commitment • No risk
You've made your company emails more effective
Gain higher NPS using emails and the "Russian Doll Strategy"
But that won't happen to you because we show you how to use reciprocity in emails sent to customers.
No customer will ever complain you're giving them too many gifts
Do this and you get to benefit from the "Russian Doll Strategy" -
As customers open the emails and accept the gifts they feel closer to the company... this sets up the reciprocity urge... which leads to customers wanting to help the company... which almost always leads to a higher NPS, better CX scores and more sales.
And all because the gifts were mentioned in emails.
With absolutely nothing to lose why not put your name down for a free no-risk trial.
Learn more about the no-risk trial. And bear in mind...
No strings attached • No commitment • No risk
Keep giving surprise Thank You gifts and
you'll enjoy huge benefits
A simple way to keep customers happy, smiling and loyal
Have you noticed how fickle customers are?
They'll leave you at the drop of a hat. And complain to the world if you make ONE mistake.
Maybe it's time to try our new approach.
Worst-case scenario is you put a smile on their faces...
- Customer satisfaction almost always improves. Scientific studies show companies giving customers surprise gifts are viewed more positively. This means you now have a way to instantly influence how customers feel about you. 🙂 Smile No 1
- Customer expectations are reset. Customers don't expect to get Thank You gifts done this way. What's more, by doing this you're building trust as you're giving them something for doing nothing. 🙂 Smile No 2
Now you can create magic-moments at any point on the customer journey
- Customer loyalty grows. Researchers at Michigan State University found saying thank you to happy customers increased loyalty. Our service makes it easy for you to say thank you to build loyalty. 🙂 Smile No 3
- Your company won't slide down CX rankings. Regularly giving customers gifts makes them feel valued. And happy customers give good NPS, customer experience and customer satisfaction scores. 🙂 Smile No 4
So why not start giving surprise Thank You gift to keep your customers happy, smiling and loyal.
Recap what to do next. Or see why this is important...
Do this to remind customers how wonderful your company is
Customers have short memories. But regularly giving them gifts (wrapped in emotional copy) reminds them of you.
In fact, your Thank You gifts give you an easy "In" to stay in the minds and hearts of customers. And that helps you create good long-term customer relationships.
So why not start by sending simple emails/messages saying:
We'd like to give you a FREE gift to say Thank You for being a customer. And wrap it in emotional storytelling copy.
It's so simple, yet so effective.
And if you're still unsure, this can help...
Small gestures like this have a lasting effect
CX booklet reveals why - New way of giving gifts/rewards works
Okay, you're responsible for improving customer experience.
And you hear there's a booklet showing a new way to achieve this.
You manage to get the booklet... you see the ideas are easy to do... you do them.
Making life easier for yourself
A month later you look at your KPI's. They've all improved. You've SMASHED them. You're the superhero at the next board meeting.
This is the riveting new booklet we want to give you - if you can meet two simple qualifications.
This is one of those little gems of CX advice you don't want to miss.
And if friendly support is important...
Stories make your gift/reward feel more personal
You get email and telephone support
We're always here for you with 24/7 support
This is a painless solution to make your life easier. And we'll do whatever it takes to make sure everything runs smoothly.
But if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone to sort it out.
We're here for you.
But don't delay...
Don't delay. Act now. Then start when you like
Why now is the right time
You're busy... You have deadlines... This may NOT be the best time for you to start using our service.
But consider this.
Let's say you decide not to try our service now - You'll try it later. So you contact us later but we have to say,
"Sorry you have to WAIT 6 months because other companies are ahead of you."
To avoid that happening. Simply put your name down now to get on the A-List so you can start the no-risk trial when you like.
All you're doing is reserving a place in case you'd like to try our service later
And remember we have an amazing gift to give you with your FREE, no-risk trial.
Why risk having to wait months... And why lose the chance to try our service at the time you want.
No waiting 6 months • No risk
Act now. You simply can't lose
So would you like to...
- Have a CX service you can use with any CX platform/solution provider.
- Get a CX booklet with priceless tips for greater CX success.
- Achieve better results from giving gifts/rewards.
- Have the flexibility to delight customers at any time.
- Prevent your customer experience score dropping.
- Have a service frontline and online teams can easily use.
- Use any touchpoint to exceed customer expectations.
- Create an emotional connection with customers.
- Prevent your customer satisfaction rankings sinking.
- Be able to say Thank You to all your customers.
- Melt customer frustrations away.
- No longer waste emails by just giving information.
- Stop revenue tumbling and loyalty vanishing.
- Create solid long-term customer relationships.
- Have a guarantee you'll be successful.
Start when you like • No salesperson calls • Quick setup
It's quick, simple and straightforward.