Stops revenue, satisfaction and loyalty collapsing
Here's what we mean
You're smart. You see the danger better than anyone in your company:
Customers are comparing you to other companies and experiences. And when you can't match those experiences...
... Loyalty vanishes, satisfaction sinks, revenue tumbles, customer experience scores plunge and feedback dries up.
You've probably seen it happen to others, right?
Well here's the good news.
This turns frontline and online teams into CX ninjas
When you give customers gifts/rewards BUT wrap them up in emotional storytelling copy...
... Almost immediately customer experience scores, revenue, satisfaction, loyalty and feedback start soaring.
And the exciting part is. With our system, it's paint-by-numbers easy for frontline and online teams to do this.
Because the SHOCKING truth is...
There are CX pros working like hamsters on a wheel,
busy but not going anywhere
Giving gifts/rewards the old way doesn't cut it anymore
Customer experience scores, revenue, satisfaction loyalty and feedback would be at all-time highs.
But they're not are they?
Many CX pros (even the savvy ones) are sleepwalking towards failure
And CX pros who just say to customers... here's a gift/reward.
They're literally throwing away a huge opportunity to influence CX and other KPI's.
You'll see WHY in a moment - and realise it's obvious.
Yet use our service, to wrap gifts/rewards in emotional storytelling copy, and you avoid the blunders other CX pros are making.
What's more, with the flexibility our service gives you. Teams feel empowered • KPI's improve • You leave competitors in awe • And all because you started giving gifts/rewards using our new method.
Now see the riveting report about giving gifts/rewards...
Report reveals why - NEW way of giving gifts/rewards works
Let's say you're responsible for improving customer experience.
And you hear there's a report showing how to achieve this.
So you get the report... you see the ideas are easy to do... you do them.
A month later you look at your KPI's. They've all improved. You've SMASHED them. You're the superhero at the next board meeting.
This is the riveting new report we want to give you - if you can meet the two qualifications to get it.
Click here now to see if you can have this valuable new report.
Or find out how to...
The 3 simple tweaks in this report help you avoid CX disasters
Exceed customer expectations with these surprise treats
Businesses have given us exclusive deals on products/services.
This is FABULOUS FOR YOU because we've made it easy for you to give the deals to customers as surprise Thank You gifts.
If You Read Nothing Else, Read This:
The psychology of accepting gifts is why our service works. Scientifically proven to work, it's called reciprocity but how you give gifts is the SECRET to success.
WAIT! One more thing... And it's important...
When we wrap your gifts/rewards in emotional storytelling copy - it helps you tip-toe into customers' hearts and create an emotional connection.
And with that connection and the flexibility of our service: You can create magic-moments at any touchpoint on the customer journey to utterly amaze customers.
You see it's worth remembering...
Scientific studies prove when people accept gifts from
someone they feel an urge to repay them
Stories make your gift, reward or message spring to life
Have you noticed people love to be entertained?
That's why CX pros giving gifts/rewards the old (non-entertaining) way are heading for trouble.
Because these days, if you're not entertaining customers in some way - they'll leave.
The answer, give gifts wrapped in emotional storytelling copy: They ENTERTAIN, they have an EMOTIONAL pull, they DRAW customers closer to your company.
And when you give those gifts as a surprise Thank You - Something magical happens...
- You see The Trojan Horse Effect. Stories get customers to open and read your messages. And that helps you create a bond with them and build loyalty quicker than you ever imagined.
- You see customer frustrations melt away. When you fix a customer's problem and then give them a surprise gift. A frustrated customer is now a potential 10 point NPS Promoter.
- You see almost immediate commercial benefits. Research shows customers spend more at companies that give them gifts. The increase in sales, LTV and other KPI's makes this one of the easiest ways to raise revenue.
- You see more feedback/NPS replies. Before asking for feedback, first give customers a gift. This gives the reciprocity urge a chance to kick in and that helps you get more replies.
- You see customers fall in love with you. Customer expectations are exceeded because the new way you give gifts shows customers you value and appreciate them.
However we must level with you...
Stories make your gift/reward feel personal
There's A Catch To All Of This
Reciprocity doesn't work on everyone.
Some people are freeloaders. They only care about themselves. They don't return favours. They don't help others. If most of your customers are like that our service may not work for you. This is why we give you a no quibble, money back guarantee.
So now you know... do you want to continue?
What to do next
You can keep giving gifts/rewards the old fashioned way, which isn't as effective as it once was.
You can get members of your team to find gifts, come up with stories and create emotional copy. Though it will take them away from their other work.
You can have us find gifts, write stories and create the emotional copy. Plus get a guarantee of success or pay nothing.
Don't be left behind. Secure a spot. Try our service when you're ready
So we invite you to...
- Put your name down to secure a spot on our A-List (and there's an amazing gift waiting for you if you do).
- We'll give you more details on how our service works.
- You get a full money back guarantee, the only one of it's kind in the industry.
- And perhaps you'll win the trophy at the next award ceremony.
But Don't Make A Decision Yet.
It's risk-free and easy to do
See What The No-Risk Trial Gives You. Then see...
How you give your Thank You gifts is important
How to keep your customers happy, smiling and loyal for years
Aren't customers fickle.
They'll leave you at the drop of a hat.
Complain to the world if you make ONE mistake.
And are always looking to get a deal or offer from you.
So why not try our new approach.
The worst-case scenario is you put a smile on customers faces and...
- Customer satisfaction almost always improves. Scientific studies show companies giving customers surprise gifts are viewed more positively. This means you now have a way to instantly influence how customers feel about you. 🙂 Smile No 1
- Customer expectations are reset. Customers don't expect to get Thank You gifts from you. What's more, by doing this you're building trust as you're giving them something for doing nothing. 🙂 Smile No 2
Now you can create magic-moments at any point on the customer journey
- Customer loyalty grows. Researchers at Michigan State University found saying thank you to happy customers increased loyalty. Our service makes it easy for you to say thank you to build loyalty. 🙂 Smile No 3
- Your company won't slide down CX rankings. Regularly giving customers gifts makes them feel valued. And happy customers give good NPS, customer experience and customer satisfaction scores. 🙂 Smile No 4
So why not start giving surprise Thank You gift to keep your customers happy, smiling and loyal.
You've made company emails more effective
How to transform customer experience using emails and the "Russian Doll Strategy"
But you can change that - Get the gifts mentioned in any emails sent to customers.
Give customers gifts the right way and they'll give you good CX scores
Because once you start mentioning the gifts in emails. You get to benefit from the "Russian Doll Strategy" -
As customers read the emails and accept the gifts they feel closer to the company... this sets up the reciprocity urge... which leads to customers wanting to help the company... which almost always results in a higher NPS, better CX scores and more sales.
And all because the gifts were mentioned in emails.
You have absolutely nothing to lose by doing a trial. There's no disruption. No fuss.
Learn more about the no-risk trial. And bear in mind...
Start when you like • No commitment • No risk
It works well for any team
Team heads start giving you high fives
Why are team heads thrilled with you?
You've made it easy for them to put customers first (which makes their team look good).
In fact, with our service any member of staff can instantly improve a customer's experience.
So the next time customers are being contacted. Add a Thank You gift to the message. The reaction from customers will amaze you.
It's blissfully easy to do, why not try it?
Recap what to do next. Or see why this is important...
Do this to remind customers how wonderful your company is
Customers have short memories. But regularly giving them gifts (wrapped in emotional copy) reminds them of you.
In fact, your Thank You gifts give you an easy "In" to stay in the minds and hearts of customers. And that helps you create good long-term customer relationships.
So why not start by sending simple emails/messages saying:
We'd like to give you a FREE gift to say Thank You for being a customer. And wrap it in emotional storytelling copy.
I's so simple, yet so effective.
And if you're still unsure, this can help...
Small gestures like this have a lasting effect
How can we guarantee results?
We can give you a Money Back Guarantee because psychologists have proved reciprocity works.
Does it work every time on everybody? Hell no. But...
It works on the majority of people whether they're 50+ or millennials. And that's why we can give you a guarantee.
We shouldn't get paid if our service doesn't work for you... Agreed?
Of course, all CX providers say their service works. Yet how many guarantee it?
So why not add our service to your CX strategy? With guaranteed results and clear commercial benefits. You simply cannot lose.
Look at what the no-risk trial offers you. And if friendly support is important...
Our Money Back Guarantee protects you completely
Start when you like • No commitment • No risk
You get email and telephone support
We're always here for you with 24/7 support
This is a painless solution to make your life easier. And we'll do whatever it takes to make sure everything runs smoothly.
But if you do have a problem...
When you join you gain access to our friendly 24 hour support line.
It means if you're not happy about something you can quickly and easily contact someone to sort it out.
We're here for you.
But don't delay...
Don't delay. Act now. Then start when you like
Why now is the right time
You're busy. You have deadlines. This may not be the best time for you to start using our service.
But consider this.
Let's say you decide not to try our service now - You'll try it later. So you contact us later but we have to say,
"Sorry you have to WAIT 6 months because other companies are ahead of you."
To avoid that happening. Simply put your name down now to get on the A-List so you can start the no-risk trial when you like.
All you're doing is reserving a place in case you'd like to try our service later
And remember we have an amazing gift to give you with your FREE, no-risk trial.
Why risk having to wait months... And why lose the chance to try our service at the time you want.
No waiting 6 months • No commitment • No risk
Act now. You simply can't lose
So do you want to...
- Get better results from giving gifts/rewards.
- Have the flexibility to delight customers at any time.
- Stop your customer experience score plunging.
- Have a service frontline and online teams can easily use.
- Use any touchpoint to exceed customer expectations.
- Create an emotional connection with customers.
- Stop worrying about sliding down customer satisfaction rankings.
- Be able to say Thank You to all your customers.
- Melt customer frustrations away.
- No longer waste emails by just giving information.
- Stop revenue tumbling and loyalty vanishing.
- Create solid long-term customer relationships.
- Have a guarantee you'll be successful.
Start when you like • No salesperson calls • Quick setup
What are you waiting for?